SCENT 500+ is available for your selection.

You can choose according to your Business nature, Feelings, Scent Families and Themes. Or you may check your result through ”Intelligent Quiz”.

SCENT 500+ covering the world’s top rare fragrances and unique fragrances designed by our perfumers.

Yes, the fragrance oil samples are free. Customer bears the costs of courier only.

Eight samples (1.8ml x 8).

Unlimited.

However, GOODSCENT will firstly serve new customer’s order.

Repetitive free samples request (s) is/are not a commitment of service.   GOODSCENT has the absolute decision right to decide whether to deliver or not, without any explanation.

Within five working days after the order confirmed.

GOODSCENT will contact you while stock lasts.

By courier.

Login GOODSCENT and choose the service plan.

Log in GOODSCENT and you can choose the free samples again.

No.

Please contact us and purchase our VIP Signature Plan, our perfumers will tailor-made the exclusive fragrance to you for your company’s brand and needs.

Customer can change the fragrance as needed (for One-year plan only) .

Half year plan, One year plan and VIP Signature Plan.

We also provide Short term rental service plan.

Including monthly supply of fragrance oil during the service period, free rental cost of Airtech Systems and its maintenance service. (If the Airtech Systems is damaged due to natural wear and tear, GOODSCENT will send a new one to you immediately to avoid any interruption of service.)

Bank transfer, cheque, FPS or Paypal (VISA/ MASTER).

Log in GOODSCENT purchase service page.

No deposit and miscellaneous fees is required, Free Consultant fees.

Customer can change the fragrance as needed (for One-year plan only) .

Yes, please purchase multiple Monthly services plan to get the appropriate number of Airtech Systems for your usage.

Since customers need to choose the fragrance and take the samples through the online platform, we recommend that customers purchase the service via online platform.

Please email your questions to info@goodscent.com and we will follow up shortly.

We will send you a confirmation email.

We would like to listen your reasons why you wish to terminate the service early and we will do our best to solve the problem. If you still wish to terminate the service early, you should return the Airtech Systems to us. Please be noted that the paid charges will not be refunded.

Yes, please purchase multiple Monthly services plan to get the appropriate number of Airtech Systems for your usage.

No, we provide a service plan only.

Within five working days after the order confirmed and payment was settled.

GOODSCENT will contact you while stock lasts.

GOODSCENT will bear the courier cost for subscribers who purchased the monthly package plan.

By courier.

The service period is calculated from the date of receipt.

Please contact us immediately and we will check the Airtech Systems problems together with you, such as setting up problems and operating problems. If the Airtech Systems still does not work, please return it to us and we will send a new one as soon as possible.

Yes, please leave a message when you purchase the service, we will contact you later.

Please contact us as soon as possible before we have sent out the goods by courier.

Monday to Friday, from 9 am to 6 pm, except public holidays.

If the Airtech Systems is damaged due to natural wear and tear, GOODSCENT will send a new one to the customer immediately. If the Airtech Systems is damaged by other reasons, GOODSCENT may charge a repair & replace  fee (not more than HKD3,000) and send a new Airtech Systems to the customer.

Please contact us to obtain a renewal coupon code and Log in GOODSCENT to purchase service for renewal. GOODSCENT will send you the new Airtech Systems for your new contract period. (The existing Airtech Systems should be returned)

Please contact us two weeks before the expiry date. We will listen the reasons why you would like to terminate the service and we will do our best to solve the problem. If you still do not renew your contract, please return the Airtech Systems to us within two weeks after the expiry date.

You can return the Airtech Systems by courier. Before moving the Airtech Systems, the fragrance oil bottle should be taken out to prevent leakage problem.

We reserve the right to charge you no more than $2,000 for the replacement cost.

The period of the short term rental plan is 7+1 plan (8 days and 7 nights)

Bank transfer, cheque, FPS or Paypal (VISA/ MASTER).

Log in GOODSCENT purchase service page.

Log in GOODSCENT purchase service page. After selecting the fragrance and short-term rental plan, please fill in the coupon code before payment.

Including Airtech Systems and fragrance oil, which is sufficient for the rental period.

Yes, the deposit is $2,000.

No. Once paid and confirmed the order of the short term rental plan, it’s not allowed to change the fragrance.

Currently only online platform is available for customers to purchase services.

Yes, please purchase multiple monthly services plan to get the appropriate number of Airtech Systems for your usage.

We will send you a confirmation email.

Customer should confirm your order and settle the payment 7 days before your rental commencement date.

The service period is calculated from the date of your lease, which is the first date you pick your Airtect System.

Tuesday, Wednesday or Thursday per week

On the morning before the rental date, GOODSCENT will deliver the product by courier.
The rental service is only available on Tuesday, Wednesday or Thursday per week.

On the morning before the rental date, GOODSCENT will deliver the product by courier.
The rental service is only available on Tuesday, Wednesday or Thursday per week.

By courier.

Please contact us immediately and we will check the Airtech Systems problems together with you, such as setting up problems and operating problems. If the Airtech Systems still does not work, please return it to us and we will send a new one as soon as possible.

The customer should reserve more days for pre-preparation, such as transportation time, setting test, etc. It is recommended that customers rent the two days before the actual application date. Please note that the delivery date is only available on on Tuesday, Wednesday or Thursday per week.

You should return the Airtech Systems to us on Tuesday, Wednesday or Thursday before the end of the service period in order to get back the deposit. Please note that the paid fees will not be refunded.

Please contact us as soon as possible.

Yes, please order the rental service and select the pick-up method. We will contact you to make an appointment.

Yes, please make an appointment on Tuesday, Wednesday and Thursday.

You can return the Airtech Systems by courier.

Before moving the Airtech Systems, the fragrance oil bottle should be taken out to avoid leakage problem.

The service is measured weekly, one-day delay is also calculated as a weekly extension.

The service is measured weekly, one-day is also calculated as a weekly extension.

Deposit will be returned by bank

If the Airtech Systems is damaged or late to return, we will deduct the repair cost or extension rental cost from your deposit before any refund of deposit.

The Goodscent Airtech Systems has been pre-set, please place the fragrance bottle with the fragrance oil and plugged in.

Before moving the Airtech Systems, the fragrance oil bottle should be taken out to prevent leakage problem.

Please refer to the operating instructions of the “Service Support” on the webpage.

Please refer to the professional advice of “Service Support” on the webpage.

Everyday from 9 am to 11 pm, scented for 60 seconds and paused for 30 seconds.

Check the power first, then check if the fragrance oil is used up. Finally, check the mode settings. If it can’t be solved, please contact us and we will provide our technical support.

The fragrance oil supply is enough for a month or longer. If the customer exceeds the normal usage, please contact our customer service, we are happy to serve you.

Because the fragrance bottle is not fully connected to the Airtech Systems, please try to tighten the fragrance bottle. This situation will not damage the Airtech Systems, you can clean the oil stains with a cloth and continue to use the Airtech Systems.

No, GOODSCENT Airtech should be used in conjunction with high quality Goodscent fragrance oil. GOODSCENT has SCENT 500+ high quality fragrance for your selection.

For your safety and the good maintenance of your Airtect System, please don’t use other brand’s fragrance oil.

GOODSCENT fragrance oil meets the standards of the European and The International Fragrance Association (IFRA), and its quality is safe and reliable. It has obtained INTERTEK and different internationally recognized with ITS inspection certificates and also passed the EU REACH Substances of Very High Concern (SVHC); Paraben Free and Phthalate Free (ROSH).

GOODSCENT will supply fragrance oil every month. Customers simply remove the fragrance bottle from the Airtech Systems and inject new fragrance oil.

為確保香味的質量，請注意，每月注入新的補充裝香油時，請把瓶裡仍有剩舊的香油全倒掉。

GOODSCENT VIP Plan offer tailor-made service for the large space and central air conditioning (HVAC). Our professional team will create a unique fragrance depend on your company’s culture, market positioning, brand story, site application and your requests’. GOODSCENT will offer a series of fragrance layout solutions for you, which is exactly what you need for your place and brand.

We have a professional team of perfumers who can tailor-made not only the unique fragrance for your company, but also perfumes, skin care products, car fragrances and all aromatherapy products.

We breakthrough the traditional SCENT MARKETING’s expensive fee, our goal is to let more companies have their own brand-specific fragrance, VIP plan is based on the needs of different customers, the charges are absolutely reasonable.

We will conduct a site visit prior to installation and provide installation services, including general installation and central air conditioning systems. GOODSCENT check the Airtech Systems every month to evaluate the fragrance performance and replace the fragrance oil for you.

Please contact us directly and we will be happy to provide services for charitable groups and charity events.

We are welcome all kinds of business cooperation, please contact us at partner@goodscent.com